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Frequently asked questions

A well-formulated question is half the answer

Garden

What type of lawn should you choose: natural or artificial?
We always listen carefully to the client and study their needs so that, in each specific case, we can recommend the most suitable material.
Do I have to pay for the technician’s visit?
Our technician will visit you to assess the work or provide professional advice at no additional cost.
Why choose artificial grass?
Artificial grass is changing the traditional concept of the garden and offers more and more advantages over natural grass. It reduces water consumption, eliminates the cost of fertilizers, and avoids maintenance tasks such as mowing, scarifying, or aerating. It remains in excellent condition, without mud or dirt problems, and has a pleasant texture for walking or lying on. The savings in maintenance costs are considerable.
How do I choose the artificial grass I need?
Today the market is saturated with products of very different quality levels and origins, so you need to be careful when choosing artificial grass. At JadeJardi we always work with top European manufacturers and products with proper environmental certification, free from lead and cadmium. There are several factors that define the quality of artificial grass, such as the number of stitches per square meter, which determines density, and the thickness of the backing, which affects durability and strength. Fiber length is also important, as it should be chosen according to the intended use. At JadeJardi we know how to select the best product for you and your garden.
Does artificial grass require any maintenance?
Ideally, only minimal maintenance is required to keep it looking excellent over the years. A yearly visit to adjust the amount of silica sand and brush the fibers back into position is usually sufficient.
Is artificial grass easy to install?
To install artificial grass properly, the ground usually needs to be lowered by about 10 cm and then filled with compacted sauló to create a stable and permeable base with good drainage. A weed-control membrane is then laid to prevent unwanted growth. Once the surface is ready, the grass is positioned and carefully trimmed, which is the most delicate part of the process. The joins are glued with specific materials, and finally silica sand and steel nails are added for proper fixing. A final brushing lifts the fibers and gives the new lawn its best appearance.

Garden design

How much does garden design cost?
It depends on the area, its current condition, the level of detail and the documents required. After an initial conversation we define the scope and provide a fixed quote for the design phase.
How long does it take to prepare a project?
A typical project takes several weeks from the site visit and survey. The final schedule depends on size, revision rounds and whether 3D views, technical plans or material selection are included.

Garden renovation

What are the stages of a garden renovation?
We normally work through assessment, design, quotation, ground and service preparation, construction of paving and structures, planting, lighting, irrigation and final handover.
Can a garden be renovated in stages?
Yes. A complete plan should be prepared first so drainage, electricity, irrigation and levels are resolved from the outset. Construction can then be organised by area or priority.

Artificial grass

Is artificial grass suitable for pets?
Yes, provided a permeable, durable product is used over a well-drained base. Regular rinsing and suitable cleaning products help prevent odours.
How do you prevent water collecting under artificial grass?
Gradients must be checked and a permeable, correctly compacted base installed. On terraces the drains are also inspected and water outlets must never be blocked.

Maintenance

How can I reduce water use in the garden?
Use adapted plants, group them by water needs, improve the soil, apply mulch and schedule zoned drip irrigation according to the season and weather.
What does a garden maintenance plan include?
It can include pruning, feeding, plant-health checks, irrigation inspection, cleaning, lawn care and seasonal work. Frequency is adapted to the type of garden and the expected result.

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